I saw this article today and a particular quote jumped out:
"Toyota had a stellar reputation for quality until
massive recalls that began in 2008.
"Executive Vice-President Atsushi Niimi said the recall fiasco showed that Toyota had neglected improvements in production while pursuing growth. [my emphasis].
"When production plunged, we could see big-scale production was a burden," he said. "We needed an assembly line that could respond to the ups and downs of production needs."
"Executive Vice-President Atsushi Niimi said the recall fiasco showed that Toyota had neglected improvements in production while pursuing growth. [my emphasis].
"When production plunged, we could see big-scale production was a burden," he said. "We needed an assembly line that could respond to the ups and downs of production needs."
Why did they have to experience it to know it when I wrote, before it
happened, not to go down the "volume road"?
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